Welcome to Walgreens! Please take a few minutes to read these important terms and conditions ("Terms").
IMPORTANT ARBITRATION NOTICE: PLEASE READ THIS CAREFULLY AS IT AFFECTS YOUR RIGHTS. THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION/JURY TRIAL WAIVER, REQUIRING ANY DISPUTE BETWEEN YOU AND WALGREENS, SUBJECT TO LIMITED EXCEPTIONS, TO BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION AND REQUIRING YOU TO FOREGO JURY TRIALS, CLASS OR COLLECTIVE ACTIONS OR PROCEEDINGS, AND ALL OTHER TYPES OF COURT PROCEEDINGS OF ANY KIND. UNLESS YOU OPT OUT IN ACCORDANCE WITH THE OPT-OUT PROCEDURES IN SECTION II BELOW, YOU WILL BE BOUND BY THIS AGREEMENT TO ARBITRATE (AS DEFINED BELOW). YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND EXPRESSLY AGREE TO THE MANDATORY ARBITRATION CLAUSE AND CLASS ACTION/JURY TRIAL WAIVER SET FORTH HEREIN.
I. Introduction
These Terms govern your use of the online services provided by Walgreen Co. and its affiliates ("Walgreens," "us," or "we"), including websites, mobile applications, photo services, Rx reminders, in-store wifi, Walgreens Content (as defined in Section III), and other services ("Services"). The Services are intended for use by users that reside in the U.S. and are 18 or older (or 13 or older, with the consent and involvement of a parent or guardian). If you are not the intended audience or you object to these Terms, you may not use our Services. These Terms act as a binding agreement between you and us, and by accessing any Services in any way, you agree to be bound by all of them, including, but not limited to, resolving disputes via binding individual arbitration, conducting this transaction electronically, disclaiming warranties, damage and remedy exclusions and limitations, and a choice of Illinois law.
From time to time we may update the Services and these Terms. Your use of the Services after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. We may, in our sole discretion, and at any time, discontinue the Services or any part thereof, with or without notice, or may prevent your use of the Services with or without notice to you. You agree that you do not have any rights in the Services and that we will have no liability to you if the Services are discontinued or your ability to access the Services (including any content you may have posted) is terminated.
II. Dispute Resolution: Binding Individual Arbitration & Waiver of Class/Representative Actions and Jury Trials ("Agreement to Arbitrate")
The informal resolution and binding individual arbitration requirements in this Section II apply to all Disputes between you and Walgreens. "Dispute" means any dispute, claim, or controversy (excluding those exceptions listed below) between you and Walgreens, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, that either party seeks legal recourse for, and irrespective of whether the Dispute relates to the Services or to your experiences in or purchases from any Walgreens physical store. In Disputes involving minors, claims asserted by the minor(s) and by the minor’s or minors’ parent(s) or guardian(s) are subject to this agreement to arbitrate. A Dispute is subject to this Agreement to Arbitrate, whether it arose before, on, or subsequent to you entering these Terms, and if not resolved through the informal dispute resolution procedure outlined below, shall be exclusively resolved by individual, binding arbitration in accordance with this Agreement to Arbitrate. The scope of Disputes delegated to the arbitrator to decide shall be construed as broadly as applicable law allows, and explicitly extends to Disputes relating to the interpretation, applicability, or enforceability of this Agreement to Arbitrate, including any claim that all or any part of the Terms, including this Agreement to Arbitrate, is void or voidable. The arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether any part of the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel. The sole exceptions to the requirement to arbitrate Disputes are (1) you and Walgreens each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (2) Disputes may be brought as individual actions in small claims court in the jurisdiction where you reside, if that small claims court has jurisdiction to hear the Dispute; and (3) procedural issues that this Agreement to Arbitrate expressly says are for a court to decide, such as whether a party complied with pre-dispute informal resolution requirements.
Unless otherwise prohibited by law, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s).
In the event of a Dispute, you and Walgreens will attempt to resolve the Dispute informally before an arbitration is filed. For one of us to notify the other of a Dispute, we must send a written notice of such Dispute (a "Notice of Dispute") stating the name, address, and contact information of the party giving notice; the facts giving rise to such Dispute; and the relief requested. You must send any Notice of Dispute by mail to Walgreen Co. c/o Illinois Corporation Service Company, 801 Adlai Stevenson Drive, Springfield, IL 62703. We will send any Notice of Dispute to you at the email address or mailing address we have for you, if any. All statutes of limitations applicable to the Dispute will be considered tolled beginning on the day one of us sends a compliant Notice of Dispute to the other. You and Walgreens agree to attempt in good faith to resolve any Dispute through informal negotiation for 60 days after the notice of such Dispute is sent. After the end of that 60-day period and not before, you or Walgreens may commence an arbitration proceeding as set forth in this Agreement to Arbitrate. If you or Walgreens proceeds to arbitration without having provided a compliant Notice of Dispute and waiting until the conclusion of the 60-day negotiation period, a court may enjoin the filing and order the party that has not followed this mandatory informal resolution process to reimburse the other party for any arbitration fees and costs already incurred. The compliance of a Notice of Dispute with these Terms, including whether a Notice of Dispute contained all required information, is an issue to be decided by a court. We hope you will try informal resolution with Walgreens before bringing an individual action in small claims court, but informal resolution is mandatory only as a prerequisite to arbitration.
These Terms affect interstate commerce, so the Federal Arbitration Act, 9 U.S.C. § 1, et seq., governs the interpretation and enforcement of this Agreement to Arbitrate, which shall be conducted by National Arbitration and Mediation ("NAM"), https://namadr.com, according to NAM's Comprehensive Dispute Resolution Rules and Procedures in effect at the time the Dispute arose.
Instructions for filing a Demand for Arbitration with NAM are available on the NAM website or by emailing NAM at commercial@namadr.com. Walgreen Co. C/O Illinois Corporation Service Company, 801 Adlai Stevenson Drive, Springfield, IL 62703. Walgreens will send any Demand for Arbitration to the email address and to any billing address you have provided us, if any.
You and Walgreens both agree that the arbitration will be conducted in the English language. The arbitrator will apply all applicable contractual terms as a court would and will adjudicate any Disputes according to applicable law and fact based only upon the record before the arbitrator.
For Disputes in which the claimant seeks less than USD $10,000, the arbitrator will decide the matter solely on the basis of written submissions, without a formal hearing, unless the arbitrator decides that a formal hearing is necessary. For matters in which the claimant seeks USD $10,000 or more, or smaller matters in which the arbitrator determines a hearing to be necessary, hearings shall be conducted by video or telephone, unless the arbitrator determines an in-person hearing to be necessary. If an in-person hearing is required and you reside in the United States, the hearing will take place in Chicago, Illinois, unless the arbitrator determines that this would pose a hardship for the claimant, in which case the in-person hearing may be conducted in the claimant’s state and county of residence. If you reside outside the United States, the site of any in-person hearing will be determined by the applicable Rules. Unless you and Walgreens agree otherwise, any decision or award will include a written statement stating the decision of each claim and the basis for the award, including the arbitrator’s essential factual and legal findings and conclusions.
Coordinated Filings
If 20 or more Notices of Disputes are sent that raise similar claims and have the same or coordinated counsel, these will be considered "Coordinated Cases" and will be treated as mass filings or multiple case filings according to the Rules, if and to the extent Coordinated Cases are filed in arbitration as set forth in this Agreement. Walgreens or you may advise the other of its or your belief that cases are Coordinated Cases, and disputes over whether a case or cases meet the contractual definition of "Coordinated Cases" will be decided by the arbitration provider as an administrative matter. Demands for Arbitration in Coordinated Cases shall only be filed with the arbitration provider as permitted by the bellwether process set forth below. Applicable statutes of limitations will be tolled for claims asserted in a Coordinated Case from the time a compliant Notice of Dispute has been received by a party until, under the terms of this Agreement, the Coordinated Case may be filed in arbitration or court.
Once counsel in the Coordinated Cases has advised Walgreens that all or substantially all of the Notices of Dispute have been provided, counsel for the parties shall confer in good faith regarding the number of cases that should proceed in arbitration as bellwethers, to allow each side to test the merits of its arguments. If counsel for the parties do not agree on the number of bellwethers, an even number shall be chosen by the arbitration provider as an administrative matter (or, in the arbitration provider’s discretion, by a process arbitrator). Factors that the arbitration provider may consider in making this decision include the complexity of the dispute and differences in facts or applicable laws among various cases. Once the number of bellwethers is fixed, by agreement or by the arbitration provider, each side shall select half that number from among the claimants who have provided compliant Notices of Dispute, and only those chosen cases may be filed with the arbitration provider. The parties acknowledge that resolution of some Coordinated Cases will be delayed by this bellwether process.
Unless the parties agree otherwise, each bellwether trial should be assigned to a different arbitrator.
Once all bellwether trials have concluded (or sooner if the counsel for the claimants and Walgreens agree), the parties must engage in a single mediation of all remaining Coordinated Cases, with each side paying half the applicable mediation fee. Walgreens and counsel for the claimants must agree on a mediator within 30 days after the conclusion of the last bellwether trial. If counsel for Walgreens and claimants cannot agree on a mediator within 30 days, the arbitration provider will appoint a mediator as an administrative matter. Walgreens and counsel for the claimants will cooperate for the purpose of ensuring that the mediation is scheduled as quickly as practicable after the mediator is appointed.
If the mediation does not yield a global resolution, this arbitration requirement shall no longer apply to Disputes that are the subject of Coordinated Cases for which a compliant Notice of Dispute was received by the other party but that were not resolved in bellwether proceedings. Such Disputes may be filed only in state court in Cook County, Illinois, or if federal jurisdiction exists, only in the United States District Court for the Northern District of Illinois, and you consent as part of the Terms to venue such cases exclusively in these courts. Nothing in this paragraph shall be construed as prohibiting either you or Walgreens from removing a case from state to federal court if removal is allowed under applicable law. To the extent you are asserting the same claims as other persons and are represented by common or coordinated counsel, you agree to waive any objection that the joinder of all such persons is impracticable. If a formerly arbitrable Dispute is brought in court, claimants may seek class treatment, but to the fullest extent allowed by applicable law, the classes sought may comprise only the claimants in the Coordinated Cases who provided compliant Notices of Dispute, and any party may contest class certification at any stage of the litigation and on any available basis.
A court shall have authority to enforce this bellwether process and may enjoin the filing of lawsuits or arbitration demands not made in compliance with it.
Choice of Law. The arbitrator will decide all claims in accordance with the laws of the State of Illinois, without regard to its choice of law principles, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different Walgreens users, but is bound by rulings in prior arbitrations involving the same Walgreens user to the extent required by applicable law. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Opt-Out Procedures. You can choose to reject the Agreement to Arbitrate by mailing us a signed opt-out notice ("Opt-Out Notice") within 30 days after the date you first access the Services or accept any subsequently published version of these Terms. The Opt-Out Notice must include a statement that you do not agree to this Agreement to Arbitrate, your name, address, phone number, and any email address(es) used to log in to any applicable account(s) to which the opt-out applies. You must mail the Opt-Out Notice to Walgreens, Attn: Litigation and Regulatory Law Department, 104 Wilmot Road, MS 1431, Deerfield, IL 60015. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of these Terms, including all other provisions of this Section, will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.
To the extent permitted by applicable law, any claims arising in connection with the use of the Services or these Terms must be filed within one (1) year of the date of the event giving rise to such action.
This Section II shall survive any expiration or termination of your relationship with Walgreens. Although Walgreens may revise the Terms in its discretion, Walgreens does not have the right to alter the Terms to arbitrate or the rules specified herein with respect to any Dispute once that Dispute arises, if such change would make arbitration procedures less favorable to the claimant. Whether charged procedures are less favorable to the claimant is an issue to be decided by the arbitrator, and if multiple claimants are proceeding in Coordinated Cases, the applicability of revised terms to the Coordinated Cases will be decided by the arbitration provider as a process matter.
Severability. If all or any provision of this Section II is found invalid, unenforceable, or illegal, then you and Walgreens agree that the provision will be severed, and the rest shall remain in effect and be construed as if any severed provision had not been included. The sole exception is that if the prohibition on class arbitrations is found invalid, unenforceable, or illegal as to a Dispute, you and Walgreens agree that this entire Agreement to Arbitrate is null and void as to that Dispute and that such Dispute will be resolved in court subject to the venue and choice of law clauses specified in these Terms. Under no circumstances does Walgreens consent to arbitrate a Dispute using class arbitration procedures.
Class Action Waiver. To the maximum extent permitted by applicable law, for any matter not subject to the requirement to arbitrate (except to the limited extent discussed above for Coordinated Cases), including if you have opted out of the arbitration requirement, you and Walgreens will only bring claims against the other in an individual capacity and shall not (1) seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or any other action where another individual or entity acts in a representative capacity (like private attorney general actions); or (2) consolidate or combine individual proceedings or permit another to do so without the express consent of all parties.
III. Information We Display
We own or license all content contained within the Services, including without limitation, text, images, icons, data, software, trademarks, trade dress, and User Content (as defined in Section IV) (collectively, "Walgreens Content"), and you may access and use it solely for your own personal, non-commercial shopping and information purposes. Walgreens Content may be protected by domestic and international copyright, patent, trademark, and other rights, and all rights, titles, and interests are reserved by the respective owners. Copying, publishing, broadcasting, modifying, distributing or transmitting any Walgreens Content in any way without our prior written consent is strictly prohibited.
While we work hard to provide a superior customer experience, we cannot guarantee that all Walgreens Content we display is correct, complete, or current, including product pricing, images, information, and availability.
We may display or allow users to create User Content, or link to or from third party sites and material. We do not monitor, verify, or otherwise endorse User Content or third party sites or material, and hereby disclaim all liability with respect thereto. Your use of any third party site is subject to the terms of use and privacy policies made applicable thereto by such third party. Any health-related information is provided to enhance your experience, but is not intended to constitute medical advice or diagnose, treat, cure, or prevent any medical condition. If you have questions about your health or treatment, please contact your pharmacist or other medical professional.
IV. Your Actions
To ensure a positive experience for all users, you agree that you will not: (i) use or exploit the Services for any purpose that is illegal, tortuous, libelous, defamatory, false, misleading, harassing, abusive, obscene, vulgar, pornographic, intrusive on another's privacy, harmful to the interests of us or our users, or inappropriate with respect to race, gender, sexuality, ethnicity, or another intrinsic characteristic; (ii) upload, post, reproduce, distribute, transmit, transfer, or otherwise use or exploit in any way information, software, or other material protected by any intellectual property, publicity, or privacy right (including our trademarks and trade dress) without first obtaining the permission of the owner of such rights; (iii) collect or store personal data about other users; (iv) reproduce, distribute, duplicate, copy, sell, resell, decompile, modify, reverse engineer, disassemble, assign, create derivative works of, impersonate, or otherwise exploit any part of the Services (including any software we make available) for any purpose unless expressly approved by us in writing; (v) upload, post, email, or otherwise transmit any advertising or promotional materials or any other form of solicitation or unauthorized communication; (vi) undertake or facilitate any effort to interrupt, modify, limit, interfere with, commercially exploit, or negatively impact the functionality of any Services, nor will you use or exploit the Services in any way other than as expressly permitted by these Terms; (vii) remove, alter, obscure, or otherwise render unintelligible any proprietary notices; and (viii) deploy or utilize any automated method of collecting content from our site, such as robots, crawlers, and scraping mechanisms (Sections (i) through (viii) collectively, "Prohibited Use"). To protect the interests of us and our users, we may monitor, modify, terminate, and disclose to third parties (including law enforcement) your use of the Services (including User Content) at any time.
You may be able to create or submit designs, photos, product reviews, written posts, and other content ("User Content"). You agree that: (i) you will not display or furnish any User Content that contains personal information about or the likeness of any individual, violates the privacy/publicity of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential; (ii) you will not impersonate any person or organization (including us), or misrepresent an affiliation with another person or organization; and (iii) you will not post or upload any User Content that constitutes a Prohibited Use. Notwithstanding the foregoing, these Terms in no way limit your rights under the Consumer Review Fairness Act of 2016 (H.R. 5111).
By displaying, publishing, or otherwise posting any User Content on or through the Services, or by affirmatively agreeing to our online request to use your User Content (electronically or otherwise), you hereby grant us a perpetual, non-exclusive, sub-licensable (through multiple tiers), worldwide, fully-paid, royalty free license to use such User Content (including without limitation, to modify, publicly perform, publicly display, reproduce, create derivative works of, and distribute such User Content for any purpose, whether it contains a personal likeness or otherwise) in any and all media now known or hereinafter developed, without the requirement to make payment to any party or seek any third party permission or make any authorship attribution. You continue to retain all ownership rights in your User Content, and you continue to have the right to use your User Content in any way you choose, subject to these Terms and the license described herein, though for purposes of this Section, you waive all "moral rights" in the same. You represent and warrant that (i) you own the User Content submitted, displayed, published, provided, or posted by you on the Services, or otherwise have the right to grant the license set forth herein, and (ii) your displaying, publishing, providing, or posting of any User Content you submit, and our use thereof in accordance with these Terms, does not and will not violate applicable law or any privacy, publicity, copyright, trademark, patent, contract or any other rights of any person or entity. Notwithstanding the foregoing, you further understand and agree that you have no ownership rights to any account you may have with us, or other access to the Services or features therein. We may cancel and terminate any account or User Content at any time without notice. We assume no liability for any information removed from our Services, and reserve the right to permanently restrict access to the Services or a user account.
If the Services require you to create an account or provide personal information, you agree to submit accurate, complete information, and to update it as appropriate. You are solely responsible for the activities and security of your account, and you must notify us if you suspect any unauthorized use. We are not liable for any loss you incur as a result of someone else using your password or account, either with or without your knowledge, and are not responsible for any delay in shutting down your account after you have reported a breach of security to us.
V. Service-Specific Terms
The Services we provide may be subject to additional policies, such as a return policy, gift card policy, myWalgreens Terms and Conditions, or other terms. You can learn more about those specific services and policies here.
If you make any purchases, you represent that you and we (including our service providers) are authorized to use the information you provide (including payment method information) to carry out the transaction. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. Our acknowledgement of an order means that your order request has been received, but not that your order has been accepted or shipped or that the price or availability of an item has been confirmed. We reserve the right to change the price of an item up until the time of shipment. Title and risk of loss transfer to you upon our delivery of the order to the carrier. Notwithstanding anything to the contrary, we reserve the right to cancel or limit any orders for any reason. Prices, promotions, offers, and product availability are all subject to change without notice.
If you participate in myWalgreens program, that participation is governed by the myWalgreens Terms and Conditions.
If you choose to upload images and create products for purchase through our photo services, you agree that you are solely responsible for such User Content, and that you will notify us of any content you see that constitutes Prohibited Use. To facilitate use of the photo services, we may offer a reasonable amount of temporary storage space to active users, as we may determine from time to time in our sole discretion.
If you choose to access in-store wifi services we may provide, you agree that you are responsible for all activities occurring on your device.
If you download one of our mobile applications, these Terms constitute an end-user license agreement, and you agree to act in accordance with the end-user license agreements and policies made applicable by your wireless carrier and operating system software provider (including as listed within their respective app stores). You agree you are solely responsible for any costs incurred with accessing one of our mobile applications. You may be required to send and receive, at your cost, electronic communications related to the Services offered via our mobile applications, including without limitation, administrative messages, service announcements, diagnostic data reports, and updates. If you do not have an unlimited wireless mobile data plan, you may incur additional charges from your wireless service provider in connection with your use of these Services. You are solely responsible for obtaining any additional subscription or connectivity services or equipment necessary to access these Services, including but not limited to payment of all third party fees associated therewith, including fees for information sent to or through these Services. We may, at our discretion, automatically download updates to our mobile applications to your device from time to time. You agree to accept these updates, and to pay for any costs associated with receiving them. Our mobile applications may not work with all devices or all mobile carriers.
If you download and use one of our mobile applications available through the Apple platform: You, the end-user of these Services, acknowledge that this agreement is entered into by and between Walgreens and its subsidiaries and affiliates, and you, and not with Apple, Inc., and Apple, Inc. is not responsible for the Services. Notwithstanding the foregoing, you acknowledge that Apple, Inc. and its subsidiaries are third-party beneficiaries of this agreement and that Apple, Inc. has the right (and is deemed to have accepted the right) to enforce this agreement. You acknowledge that Apple, Inc. has no obligation whatsoever to maintain or support the Services. You acknowledge that you have reviewed and agree to the App Store Terms and Conditions (located online at https://www.apple.com/legal/itunes/us/terms.html#APPS), including the Usage Rules set forth therein. This agreement incorporates by reference the Licensed Application End User License Agreement (the "LAEULA") published by Apple, Inc. (located online at https://www.apple.com/legal/macapps/dev/stdeula/). For purposes of this Agreement, our mobile application-based Services are considered the "Licensed Application" as defined in the LAEULA and Walgreens is considered the "Application Provider" as defined in the LAEULA. If any of the Terms herein conflict with the terms of the LAEULA, these Terms shall control. In the event of any failure of the Services to conform to any applicable warranty set forth herein, you acknowledge that to the maximum extent permitted by applicable law, Apple, Inc. will have no other warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty. You further acknowledge and agree that in no event will Apple, Inc. be responsible for any claims relating to the Services (including, without limitation, a third party claim that the Services infringe that third party's intellectual property rights) or your use or possession of the Services, including but not limited to: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
VI. Privacy
While providing the Services, you may provide, and we may automatically collect, information about you and your use of the Services, including without limitation, your real-time location, MAC address, and IP address. You agree that our collection and use of such information is governed by our Online Privacy and Security Policy and Notice of Privacy Practices.
VII. Disclaimers, Limitation of Liability, and Indemnification
We provide the Services (including, without limitation, all Walgreens Content, User Content, and other content whatsoever) as a service to you. THESE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ANY AND ALL SUCH WARRANTIES. THIS DISCLAIMER INCLUDES, BUT IS NOT LIMITED TO, ANY AND ALL REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, RELIABILITY, SECURITY, AVAILABILITY, ACCURACY, QUALITY, APPROPRIATENESS, COMPLETENESS, NON-INFRINGEMENT, OR THAT THE SERVICES ARE ERROR OR DEFECT-FREE. BEFORE USING ANY PRODUCT, YOU SHOULD CONFIRM ANY INFORMATION OF IMPORTANCE TO YOU ON THE PRODUCT PACKAGING. WE ARE NOT RESPONSIBLE FOR, AND HEREBY DISCLAIM ANY LIABILITY WITH RESPECT TO, ALL USER CONTENT, ANY USER, AND ANY THIRD PARTY. YOU ASSUME RESPONSIBILITY FOR THE ACCURACY, APPROPRIATENESS AND LEGALITY OF ANY INFORMATION YOU SUPPLY US. YOU AGREE THAT YOU USE THESE SERVICES AT YOUR SOLE RISK.
THESE SERVICES ARE MADE AVAILABLE TO USERS IN THE U.S., AND WE MAKE NO WARRANTY OR REPRESENTATION THAT ANY OF THE SERVICES ARE APPROPRIATE FOR USE IN OTHER LOCATIONS. NO PART OF THE SERVICES SHOULD BE CONSTRUED AS AN OFFER OR SOLICITATION BY OR TO ANYONE TO WHOM SUCH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE.
AS PARTIAL CONSIDERATION FOR YOUR ACCESS TO OUR SERVICES (INCLUDING WALGREENS CONTENT), YOU AGREE THAT WE ARE NOT LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR DECISIONS YOU MAY MAKE OR YOUR ACTIONS OR NON-ACTIONS IN RELIANCE THEREUPON. YOU ALSO AGREE THAT OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO YOUR USE OF AND ACCESS TO THE SERVICES, REGARDLESS OF THE FORM OF ACTION OR CLAIM (FOR EXAMPLE, CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL MALPRACTICE, FRAUD, INFRINGEMENT OR OTHER BASES FOR CLAIMS) IS LIMITED TO THE PURCHASE PRICE OF ANY ITEMS YOU PURCHASED FROM US IN THE APPLICABLE TRANSACTION, IF ANY. WE SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ("DAMAGES"), NOR SHALL WE BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR SITES, RECORDS, PROGRAMS, SERVICES, OR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THESE TERMS OR OUR SERVICES (INCLUDING WALGREENS CONTENT), YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL CONSEQUENTIAL, OR OTHER DAMAGES; AS A RESULT, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT BE APPLICABLE TO YOU, AND THE FOREGOING PARAGRAPH SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENT ARE THE RESULT OF OUR NEGLIGENT, FRAUDULENT OR RECKLESS ACT(S) OR INTENTIONAL MISCONDUCT.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS WALGREENS, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SUPPLIERS, INFORMATION PROVIDERS AND AGENTS, FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, FEES, FINES, AND COSTS, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES, RESULTING FROM OR RELATING TO YOUR USE OF THE SERVICES OR VIOLATIONS OF THESE TERMS.
Walgreens Health Services LLC provides administrative and management services to independent, physician-owned and operated, medical practices. Walgreens Health Services LLC licenses the "Walgreens" brand name to Walgreens Health Medical Group, P.A. and other affiliated medical practices that use Walgreens Health Services LLC’s business support services. Each Walgreens-branded medical practice is owned and operated by a licensed physician. Each Walgreens-branded medical practice engages a network of United States based clinicians who provide clinical telehealth services. The clinicians deliver clinical services via the Walgreens virtual care program telehealth platform to their patients. Walgreens Health Services LLC does not own or operate the medical practices nor employ or in any way supervise the medical practices’ clinicians. Control over the care provided by the medical practices and their clinicians is the sole responsibility of the independent medical practices and the clinicians they employ. Services and practices may vary across clinicians, and patients should contact the clinicians at Walgreens Health Medical Group, P.A. directly for all questions concerning their medical care.
VIII. Digital Millennium Copyright Act
If you believe any Walgreens Content infringes on your copyright, please click here for instructions on how to notify us.
IX. Additional Terms
These Terms, including all other terms and policies referenced herein, constitute the entire agreement between you and us with respect to the Service, and shall be construed in accordance with the laws of the State of Illinois, without respect to its conflict of laws rules. In the event of any inconsistencies between these Terms and the policies referenced therein, these Terms shall control. Our failure to exercise or enforce any terms herein shall not constitute a waiver, and if we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If you breach any provision of these Terms, you may no longer use the Services. If these Terms or your permission to use the Services is terminated by us for any reason, the agreement formed by your acceptance of these Terms will nevertheless continue to apply and be binding upon you in respect of your prior use of the Services and anything relating to or arising from such use. If you are dissatisfied with the Services or with these Terms, your sole and exclusive remedy is to discontinue using the Services. These Terms, including any or all rights and obligations hereunder, may be freely assigned or transferred by us, but not by you. Section headings are included for convenience only, and shall not affect the interpretation of any Terms. You agree that any electronic notices we send you shall satisfy any requirement that such notices be made in writing. If any part of this these Terms, or a portion thereof, is ruled to be unlawful, void, or for any reason unenforceable, then such part or portion shall be deemed severable from these Terms, and shall be eliminated or revised to the minimum extent necessary. The remainder of these Terms, including any revised portion, shall remain and be in full force and effect.
Our automated touch-tone prescription refill system is licensed under the following United States Patents: 5,128,984; 5,561,707; 5,684,863; 5,815,551; 5,828,734; 5,898,762; 5,917,893; 5,974,120; and others.
Copyright 2021, Walgreen Co. All rights reserved.
These Terms were last updated on May 21, 2024.